Privacy Statement
This privacy statement applies to the following legal entities of BVCM:
- BVCM Collections B.V.
- BVCM People B.V.
BVCM Collections B.V. and BVCM People B.V. are committed to the protection of personal data. We make every effort to safeguard your privacy and therefore handle personal data with care. BVCM Collections B.V. and BVCM People B.V. comply in all cases with the applicable laws and regulations, including the General Data Protection Regulation (also known as GDPR, Regulation EU 2016/679).
Our privacy statement states:
- To whom this privacy statement applies;
- What personal data we process;
- What we do with your personal data;
- Who we share your data with;
- Your rights when it comes to your personal data;
- How you can contact us about privacy.
Who does this privacy notice apply to?
- Clients who use the services of BVCM Collections B.V.;
- Debtors of clients of BVCM Collections B.V.;
- Applicants;
- Candidates;
- Visitors to the website www.bvcm.nl.
Personal data we process for our services
BVCM Collections B.V. manages and processes personal data of persons whom we contact by telephone and/or in writing on behalf of our clients. We receive this data from our clients. Below is an overview of the personal data that BVCM Collections B.V. processes:
- First and last name;
- Gender;
- Date of birth;
- Address information;
- Phone number;
- E-mail address;
- Bank account number.
Personal data we process from our website visitors
BVCM Collections B.V. respects the privacy of all users of its websites. We use the data below based on consent given by users of our websites and filling out contact forms there.
You may provide your personal data to request information or services, to register for a training course, to receive newsletters or to apply for a vacancy.
In addition to the purpose for which you provided the personal data, BVCM Collections B.V. uses your data to inform you about products and services that may be relevant to you.
Personal data, which you provide, to be informed by us about our services and to receive our newsletters, are not automatically deleted. If you no longer appreciate receiving this information, you can easily unsubscribe by using the opt-out in the email or by sending an email to privacy@bvcm.nl.
Personal data provided by users through the website:
- First and last name;
- E-mail address;
- Phone number;
- IP address.
Personal data provided by applicants, whether through the website or otherwise:
- naw data (name, address, place of residence);
- E-mail address;
- Gender;
- Date of birth;
- Phone number;
- Curriculum vitae and cover letter (details of your education and experience).
We use cookies on this website. Read more in our cookie statement.
Why do we process your data?
We process personal data in order to provide our services in the best possible way, in accordance with applicable legal obligations. We use the personal data we collect from you only for the purposes described in this Privacy Statement, unless we have obtained your explicit prior consent for other purposes. Purposes of processing your data include:
- Carrying out our services;
- Optimizing our services;
- Improving our website;
- Maintaining relationships;
- Marketing purposes;
- To send you requested information in response to the contact form;
- In the case of a job application; To assess your suitability for a particular position, record your availability and invite you for an interview;
- To comply with our legal and regulatory obligations.
We process your personal data on one or more of the following grounds:
- Necessary for the performance of the contract;
- Necessary for the fulfillment of legal and regulatory obligations;
- Consent (if required).
How long does BVCM Collections B.V. retain your personal data?
BVCM Collections B.V. does not retain your personal data for longer than is strictly necessary to provide the services for which your data is collected. We use the following retention periods for the following categories of personal data:
- Personal data of our clients' debtors: 3 years;
- Personal data of our principals' debtors: 7 years;
- Personal data of website visitors: browser session/cookies up to 24 months.
- Personal data of applicants: application data will be deleted no later than 4 weeks after the end of the application process, unless the applicant has given permission to BVCM to keep their data for a period of up to 1 year.
At any time: you can manually delete cookies by following the deletion instructions of your browser used in the browser setting. Read more in our cookie statement.
Sharing personal data with third parties
In order to perform our services it may be necessary to share your data with other parties / third parties. This may be both inside and outside the Netherlands. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. BVCM Collections B.V. does not sell your data to third parties.
What are your rights in relation to personal data?
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or object to the processing of your personal data by BVCM Collections B.V.
You have the right to data portability. This means that you may submit a request to BVCM Collections B.V. to send your personal data via a computer file to yourself or an organization designated by you.
You may send a request for inspection, correction, deletion and/or transfer of your personal data, request for withdrawal of your consent or objection to the processing of your personal data to privacy@bvcm.nl.
To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity. What should not be visible on this particular copy:
- Your passport photo;
- Machine readable zone (MRZ) the strip of numbers at the bottom of your passport);
- Your passport number;
- Citizen service number (BSN).
This is to protect your privacy. You can also use the government-developed app 'KopieID' for this purpose. Through this app you can easily blacken the MRZ and specify the purpose of processing. We respond as quickly as possible, at the latest within 4 weeks of your request.
How we secure personal data
BVCM Collections B.V. handles its data and its protection with great integrity. We take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. For example, we work with With-secure (antivirus program), next gen firewall, backups, strong/complex passwords, a protected online environment by means of two-factor authentication, encrypting data (network and disk encryption) and secure e-mailing via NTA 7516.
If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at privacy@bvcm.nl.
Cookies
If you visit our website, we process your personal data with cookies. We use technical cookies to allow the website to function. We also use a program for website statistics, but we anonymize your data as much as possible. Read more in our cookie statement.
Change privacy statement
We may change the privacy statement at any time, with or without notice. We therefore advise you to consult this privacy statement from time to time so that you are familiar with any changes and adjustments within BVCM Collections B.V. and your data.
Complaints
If you have any complaints about our firm's processing of personal data, we would be pleased to hear from our Privacy Officer.
Mr. J. Groenewegen
privacy@bvcm.nl
BVCM Collections B.V.
Hessenbergweg 83
1101 CX Amsterdam
Netherlands
You also have the right to file a complaint with the supervisory authority, the Authority for Personal Data. To do so, please visit: www.autoriteitpersoonsgegevens.nl.